Accessibility at Lightroom
About the Venue
Lightroom is for everyone. It is important to us that all of our visitors feel welcome and looked after. If you have any questions or would like to let us know about anything we might have missed, please email access@lightroom.uk.
Level Access
There is level access to the building with lift facilities to all levels. An accessible toilet is available on all 3 levels. There are stairs into and out of the show space.
Wheelchair Hire
Lightroom is fully accessible for wheelchair users, with level entry and lift access to all floors.
You can borrow a wheelchair from us to use during your visit. To arrange for a wheelchair hire, please email us at access@lightroom.uk before your visit. These are subject to availability and need to be requested in advance. We have Access Hosts at the venue who will be happy to support you with any specific needs you may have.
Calm Space
Lightroom has a Calm Space available. This is a facility for anyone who might like somewhere to decompress, pray, feed or calm a child. Please ask one of our Front of House Team who can direct you there.
Hearing Protection
We offer ear defenders for babies, children, and adults to use during their visit. Ear defenders are available upon request and are subject to availability. We also have an assisted listening system available upon request.
About Lightroom Shows
Arrivals
Our current shows are all approximately 50 minutes long. Please visit the individual show pages for show-specific information on how our time slots work. We recommend you arrive to your showing promptly to give yourself time to enter the venue and get to your seat. You are welcome to arrive early and enjoy a drink in our cafe bar before your showing. If you are attending the final slot of the day, we recommend you arrive on time to ensure you see the entirety of the show.
Visuals
In The Moonwalkers, projection is used for the duration of the show and is on all 4 walls of the show space, with occasional projection on the floor. There will be bright lights and patterns used during some parts. The show contains no flashing images (in the 16-25Hz range) but does contains high contrast moving patterns.
Sound
In The Moonwalkers, sound is constant and consists of both music and recorded voiceovers. The sound levels vary during the show, with some sections quieter or louder than others. The Moonwalkers contains infrequent periods of sustained loud noise.
Accessible Showings at Lightroom
Throughout the year we offer a range of accessible showings at Lightroom, to ensure everyone feels comfortable and looked after during their visit.
Currently we don’t have any accessible showings coming up, but we are scheduling them into our upcoming programme. We will update this page soon when they can be booked.
BSL
We offer British Sign Language (BSL) showings of Lightroom shows. BSL is incorporated into the show, with BSL interpreter Ramon Woolfe, as well as enhanced subtitles.
We are scheduling in some more BSL showings soon. Check back here for updates.
Relaxed Showings
These showings are intended for a more relaxed viewing of the show, and attendees should feel comfortable to make noise, leave/enter and move around as they like. No changes will be made to the show itself. The overall capacity of the venue will be reduced.
We are scheduling in some more Relaxed showings soon. Check back here for updates.
Sensory-Adapted Showings
These showings are intended for those who might benefit from the show sound being quieter and the lighting more subtle. Changes will be made to the show and show space to make it more comfortable. The house lights will be turned on. The sound level of the show will be slightly reduced. The overall capacity of the venue will be reduced.
We are scheduling in some more Sensory-Adapted showings soon. Check back here for updates.
How to book
Head to the show booking page to purchase tickets for any these showings. Click on the date of the accessible showing you want to attend. You will see the accessible performances marked on the performance picker. If you would like some help completing your booking, please email tickets@lightroom.uk.