Accessibility at Lightroom
About the Venue
Lightroom is for everyone. It is important to us that all of our visitors feel welcome and looked after. If you have any questions or would like to let us know about anything we might have missed, please email access@lightroom.uk.
Level Access
There is level access to the building with lift facilities to all levels. An accessible toilet is available on all 3 levels. There are stairs into and out of the show space.
Wheelchair Hire
Lightroom is fully accessible for wheelchair users, with level entry and lift access to all floors.
You can borrow a wheelchair from us to use during your visit. To arrange for a wheelchair hire, please email us at access@lightroom.uk before your visit. These are subject to availability and need to be requested in advance. We have Access Hosts at the venue who will be happy to support you with any specific needs you may have.
Calm Space
Lightroom has a Calm Space available. This is a facility for anyone who might like somewhere to decompress, pray, feed or calm a child. Please ask one of our Front of House Team who can direct you there.
Hearing Protection
We offer ear defenders for babies, children, and adults to use during their visit. Ear defenders are available upon request and are subject to availability. We also have an assisted listening system available upon request.
About Lightroom Shows
Arrivals
Our current shows are all approximately 50 minutes long. Please visit the individual show pages for show-specific information on how our time slots work. We recommend you arrive to your showing promptly to give yourself time to enter the venue and get to your seat. You are welcome to arrive early and enjoy a drink in our cafe bar before your showing. If you are attending the final slot of the day, we recommend you arrive on time to ensure you see the entirety of the show.
Visuals
In The Moonwalkers, projection is used for the duration of the show and is on all 4 walls of the show space, with occasional projection on the floor. There will be bright lights and patterns used during some parts. The show contains no flashing images (in the 16-25Hz range) but does contains high contrast moving patterns.
Sound
In The Moonwalkers, sound is constant and consists of both music and recorded voiceovers. The sound levels vary during the show, with some sections quieter or louder than others. The Moonwalkers contains infrequent periods of sustained loud noise.
Accessible Showings at Lightroom
Throughout the year we offer a range of accessible showings at Lightroom, to ensure everyone feels comfortable and looked after during their visit.
We offer two kinds of Accessible Showings: BSL Showings, and Relaxed Showings.
BSL
We offer British Sign Language (BSL) showings of Lightroom shows. BSL is incorporated into the show, with BSL interpreter Ramon Woolfe, as well as enhanced subtitles. The BSL elements feature across all four walls, allowing guests to enjoy the full immersive experience.
Currently scheduled BSL Showings:
Vogue: Inventing the Runway
Wednesday 9 April, 4pm – click here to book
Saturday 10 May, 5pm – click here to book
Monday 19 May, 10am – click here to book
Wednesday 18 June, 10am – click here to book
The Moonwalkers: A Journey with Tom Hanks
Wednesday 9 April, 1pm – click here to book
David Hockney: Bigger & Closer (not smaller & further away)
Thursday 1 May, 10am – click here to book
Friday 23 May, 10am – click here to book
Relaxed Showings
These showings are intended for people who would enjoy the Lightroom experience but may find noise and lack of lighting overwhelming.
To help with these aspects, the house lights will be switched on at low level during the show, and the show volume will be reduced. Turning on the house lights will also slightly reduce the amount of contrast in the projections. Entry and re-entry is allowed via all doors, and a quiet calm space is available for those who need to use it.
BSL is also incorporated into the show during Relaxed Showings, with BSL interpreter Ramon Woolfe, as well as enhanced subtitles.
Currently scheduled Relaxed Showings:
Vogue: Inventing the Runway
Wednesday 9 April, 5pm – click here to book
Wednesday 7 May, 10am – click here to book
Saturday 10 May, 6pm – click here to book
Monday 19 May, 11.30am – click here to book
Wednesday 18 June, 11.30am – click here to book
The Moonwalkers: A Journey with Tom Hanks
Sunday 25 May, 10am – click here to book
David Hockney: Bigger & Closer (not smaller & further away)
Thursday 15 May, 10am – click here to book
How to book
Head to the show booking page for your chosen show, via the links above or the What’s On page. Click on the date of the accessible showing you want to attend. You will see the accessible performances marked on the performance picker with an asterisk and label. If you would like some help completing your booking, please email tickets@lightroom.uk.