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Spotify and Billie Eilish present: A Journey Into HIT ME HARD AND SOFT

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Spotify invites fans to open up the door to an immersive listening experience for Billie Eilish’s new album, HIT ME HARD AND SOFT. Fans will explore the vast and mysterious world Billie created with her new project while listening to the entire album from front to back.

Lightroom’s innovative large scale projections and captivating sound system will transport us to a one of a kind experience to discover the universe that lies in the music.

Practical Information

Ticket prices 

Free – Booking required

Maximum 2 tickets per booking

Standby Line: 

There will be a standby line available for guests without a confirmed ticket. However, note that this does not guarantee admission and will be based on venue capacity.

Dates & Times

Thursday 16 May: 18:00, 20:00, 22:00

Friday 17 May: 10:00, 12:00, 14:00, 16:00, 18:00, 20:00, 22:00

Duration

One complete show lasts approximately 60 mins. We kindly ask that guests arrive a minimum of 30 minutes before your scheduled time slot. Guest entry past the requested arrival time will not be accommodated.

Audience Suitability

Suitable for all ages. Younger children need to be supervised in the space and we ask that parents are considerate of the experience for all our guests.
You must have a valid, government-issued photo ID for entry. Guests under 15 must attend with a parent/guardian.

More accessibility information.

Important Information

Standby Line: 

There will be a standby line available for guests without a confirmed ticket. However, note that this does not guarantee admission and will be based on venue capacity.

Filming Notice: 

This event will be filmed and photographed, and by attending this event, you understand that your likeness may appear in footage and photos that may be shared on Spotify or artist media channels (such as website, app, or social media).

Security:

Oversized and large bags / personal belongings will not be allowed in the venue. All guests will be going through a security check prior to entering. Spotify reserves the right to refuse admission to or eject any patron at its sole discretion.

Health & Safety:

You agree that an inherent risk of exposure to Covid-19 exists in any public place where people are present. All guests voluntarily assume all risks related to exposure to Covid-19 and agree to not hold Spotify or any of their affiliates liable for any illness or injury. Social distancing is recommended.

ID:

You must have a valid, government-issued photo ID for entry. Guests under 15 must attend with a parent/guardian.

Important Notice:

This event features strong audio and visuals that may not be suitable for individuals with heightened photosensitive epilepsy. Viewer discretion is advised. Please be aware that the immersive nature of the experience may include rapid changes in lighting, strobe effects, and intense visual imagery. Attendees with photosensitive epilepsy or other related conditions are encouraged to consider their own health and safety before attending the event. If you have concerns or require further information, please don’t hesitate to contact us.

 

FAQs

What if tickets are sold out?

There will be a standby line available for guests without a confirmed ticket. However, note that this does not guarantee admission and will be based on venue capacity.

Can I take photos and video during the event?

Yes! Please feel free to photographs and video, but be respectful of the experience for everyone.

Book tickets

for A Journey Into HIT ME HARD AND SOFT