Accessibility at Lightroom (Spotify and Billie Eilish Present: A Journey Into HIT ME HARD AND SOFT)
Lightroom is for everyone. It is important to us that all of our visitors feel welcome and looked after. If you have any questions or would like to let us know about anything we might have missed, please email access@lightroom.uk.
About the Venue
There is level access to the building with lift facilities to all levels. An accessible toilet is available on all 3 levels. By foot, there are 3 flights of stairs down into the show space, and 4 short flights of stairs to exit.
There are baby changing facilities in our gender neutral toilets, located in individual cubicles. Baby changing facilities are also available in the accessible toilets.
Wheelchairs
Lightroom is fully accessible for wheelchair users, with level entry and lift access to all floors.
You can borrow a wheelchair from us to use during your visit. To arrange for a wheelchair to be available, please email us at access@lightroom.uk before your visit. These are subject to availability and need to be requested in advance. We have Access Hosts at the venue who will be happy to support you with any specific needs you may have.
Calm Space
Lightroom has a Calm Space should you need it during your visit. This facility is for anyone who may need a space to decompress, pray, feed or calm a child. Please ask one of our Front of House Team who can direct you.
Show-Specific Information on Accessibility
Health & Safety:
You agree that an inherent risk of exposure to Covid-19 exists in any public place where people are present. All guests voluntarily assume all risks related to exposure to Covid-19 and agree to not hold Spotify or any of their affiliates liable for any illness or injury. Social distancing is recommended.
Important Notice:
This event features strong audio and visuals that may not be suitable for individuals with heightened photosensitive epilepsy. Viewer discretion is advised. Please be aware that the immersive nature of the experience may include rapid changes in lighting, strobe effects, and intense visual imagery. Attendees with photosensitive epilepsy or other related conditions are encouraged to consider their own health and safety before attending the event. If you have concerns or require further information, please don’t hesitate to contact us.